Partnership Plans
We have included information on the cost of ongoing support for your convenience. Our pricing is significantly lower than the industry standards due to our support of nonprofit organizations and cause driven businesses. We understand that many small organizations have limited resources and rely on internal, less experienced staff to manage their website, and the cost of professional services can be prohibitive.
The cost of setting up a brand new website with us typically ranges from $400-$1000, depending on your requirements. If you already have a website, we offer Maintenance Plans to upgrade it. Website maintenance is often overlooked, and neglect can lead to hacking, data loss, and costly cleanup1. Our plans include backups and security measures to keep your site protected and secure. All of our plans are designed so you can go about your business and not worry about the security and stability of your website. It is about peace of mind.
If you have any questions or concerns about the cost, please don’t hesitate to reach out to us. Our goal is to ensure that finances do not hinder your ability to have the website you desire. Simply fill out our client worksheet and we will be happy to determine if your needs are a good fit for our services.
Please note that this is not a comprehensive list of our services. If you need assistance with something not listed, feel free to contact us and we will help you find the most suitable plan for your needs.
These are the rates for nonprofit organizations, for all other clients, please refer to our regular pricing.
Web Guru
All that the other support offers, plus training and Skype/Phone support for all aspects of your website and associated projects (emails, analytics, SEO and more).
For the organization who would like help creating a new website or getting help and training to make sure their website is doing the most it can to assist their work and promotion.
Typically this plan is chosen during site development and after the site launches clients transition to the Supported plan.
Web Guru
- Daily Site Backups
- Offsite Backup Storage
- 24/7 monitoring
- Full Firewall Protection
- Update of Themes and Plugins
- Site Optimization
- Database Maintenance
- Licensing/Paid Plugins
- Find Broken Links
- Remove Spam
- e-mail/phone/Skype support
- Training
- Set up/assist with e-newsletters
- SEO Consult/set up Google Analytics
- Manage Email Accounts
- Set up/manage Cloud Flare
- $110/month or $1,200/year
Supported
Not only is your site safe and secure, but we will make daily backups, optimize your site, and offer unlimited email support for any questions you might have about using your website.
For the organization that wants to work on their own site content, but needs help from time to time with technical support and doesn’t want to worry about daily tasks.
Supported
- Daily Site Backups
- Offsite Backup Storage
- 24/7 monitoring
- Full Firewall Protection
- Update of Themes and Plugins
- Site Optimization
- Database Maintenance
- Licensing/Paid Plugins
- Find Broken Links
- Remove Spam
- e-mail support
- $40/month or $430/year
Basic
Keep your site safe and backed up. We monitor your site and keep it updated and protected from attack. Weekly backups are taken so in the event of an attack, loss will be minimal. For the organization that has a good understanding of editing their own website but needs help with daily tasks of keeping it secure and up-to-date, or has been hacked and wants protection. We also offer this to clients that have a fully supported site for any additional sites they may own.
Basic
- Monthly Backups
- 24/7 Site Monitoring
- Basic Firewall
- Updating of Themes and Plugins
- $15/month or $170/year
Need E-commerce?
Need a new or improved e-commerce site?
We have a plan for that too. Much of the details are the same as the other plans but customized to working with e-commerce.
Some Details...
Support for basic plan is for backup and security related issues, other plans cover any and all matters related to website, hosting, design and use as well as email support.
Full training is helping you via email and phone/Skype to walk you through complete setup and use of your website for you and your staff.
To be fair to all of our clients, we limit Skype and Phone support to an average of 2 hours/month.
Cloudflare is a Domain service that speeds up site performance while protecting against DoS (Denial of service) attacks.
These plans were set up for WordPress, so some services will not apply to Bigcommerce sites. Please contact us for more details about e-commerce sites.
Hosting is not included, however with our partnership with Dreamhost we can offer discounted rates of $12/month for non-profits and $15/month for non 501c3 organizations.
Prices do include all the plugins necessary for most websites, however it does not cover specific tools needed for specific functionality for your site. However we can discuss before incurring these charges.
Prices and plans subject to change. Existing customers will receive at least 3 months notice of change.
1 Google reported on their official blog that 10,000 sites get hacked every day. Since then reports are even higher.
