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We always ask our clients to set up their own account so that you will always have complete control over your services. If you ever leave to another agency this will prevent any problems with access. If possible, when you set up the account it is best to use an organizational email and not a personal email for the same reason.

You will need a 501(c)(3) determination letter, it is the only documentation that DreamHost accepts. If you are a non-profit organization and do not have a determination letter, regardless of the reason, you will be denied free hosting.

  1. Fill out and submit the form here to sign up for service with DreamHost. Use your current domain even if it is registered somewhere else right now, nothing will transfer automatically.
  2. Make sure you’ve filled in and submitted a credit card billing address of your non-profit, as DreamHost uses that information to verify your identity. If you have any problems adding a billing address, please visit your DreamHost panel and submit your info there.
  3. Submit a support ticket request from the Contact Support page and attach proof of your tax-exempt status under 501(c)(3) so that the DreamHost non-profit team can get you approved as soon as possible.

To allow Lowthian Design Works to manage your account, follow these steps:

Navigate to the Account Privileges page (Billing and Account > Account Privileges).

Click the Grant Privileges to a New Person button. The Granting privileges page appears:

Enter dreamhost@lowthiandesign.com into the email address and “Lowthian Design” into the name field.

Check all the top level boxes (the ones that start with “All”), including “billing.*” Press “Set Privileges” at the bottom.

That’s it, we can take over from there and set everything up for you.

*Without that we can’t add services to your account. We will always contact you before additional charges will be added to your account. We cannot at anytime access your credit card information.

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