Together we can look at your current site if you have one, analyze your visitors and what they are looking for and then come up with ways to make the site become what your visitors are looking for. We focus on guiding your visitors to the information they are looking for without distraction or confusion. The internet is a fast moving place and if your visitors are not finding what they need you may loose them to something else.

We will look at things such as:

• Navigation – can people quickly find what they are looking for.
• Responsiveness- does your site look good across all devices. Does it provide as great an experience on a phone or tablet as it does on a computer screen.
• Mechanics – does the site have all the forms, donations capabilities and other components to meet your organization’s needs.
• Speed – is the site loading fast both for your visitors and to improve your Search Engine Optimization.
• Anything else that would improve your visitor’s experience and ability to support your organization.

We will look together at your current site if you have one and decide if the design, or look, of the site matches your brand or personality. We will ask you to look at other websites that you like and review the best and worst qualities of your site and the other sites to come up with a best design for your site.

We will also encourage you to get input from others, perhaps your board, your clients, supporters or customers to see how they feel about your current site.

We will set expectations for Lowthian Design and you as a client. We don’t work in a traditional manner of charging a lot of money to create a fancy new website and then ask if you like it. Instead we will work with you to show you how to update your content while we go to work on design changes. We typically set up a staging site and move any content you want to preserve. Then we will work closely with you on design and navigation on this site until you are completely happy with everything and then switch it to the live site.

During the site construction process, we will begin with your ideas from your current site and other sites and ideas that you liked. During this process, we take direction from the client. We don’t build sites and then ask if they are good enough, rather we work closely asking each step of the way and taking direction from the client. The more specific our clients are with their ideas, the faster it all comes together.

Our goal is that you feel comfortable making the changes you need to make on a regular basis to keep your site up-to-date and vibrant. We remain a partner to take care of any technical needs and on-going training to gradually challenge you to improve your comfort level with new aspects of editing your site. We will always work at your pace, while taking care of any one-time technical needs for your site that don’t require training.

We take care of all the maintenance of your site related to security, backups, upgrades and will make recommendations for other ways to improve your site as new technologies arrive. 

Our maintenance package includes:

• Daily site backups. Contact us anytime you need a restoration.
• Storage of backups for up to 1 year.
• Updates of all plugins and platform
• Firewall and other security to protect your site from attack
• 24/7 montitoring of site uptime.

As long as you are a client, we take care of all the technical aspects of your website so you don’t have to worry about your site not working or accomplishing all of it’s tasks. If you find something not working, contact us and we will have it remedied ore contact you within 24 hours to let you know what we need to do. You don’t need to worry about where to find the answers to your questions, if it is about your web technology we will find the answers for you.

This frees you up to develop the content on your site,  while we remain available any time you need support with adding content or additional training to make sure you are comfortable making updates.